General Questions

master.restaurant is a practical restaurant operations system. It combines a clear financial dashboard with step-by-step video guidance to help restaurant owners understand their numbers and make better decisions. This is not a motivational course and not a theory-based program.

Restaurant owners, restaurant managers, and operators who want control over costs, margins, and profit. It is designed for people who run real restaurants and want clarity, not guesswork.

The master.restaurant dashboard, videos explaining how to run a restaurant and use the dashboard, practical resources such as templates and checklists, and access from any device, anywhere. Paid community access is optional.

Both. The dashboard is the tool. The course shows you how to use the tool correctly in real restaurant operations. Without the dashboard, it's just theory. Without the course, it's just numbers.

No. If you can log in and use basic web applications, you can use master.restaurant. No installation, no advanced technical knowledge required.

Yes. Your data is linked to your user account and stored securely on our servers. You can log in from any device, anywhere in the world.

No. All data is entered manually by the user. This keeps the system simple, flexible, and under your control.

Yes. We use standard security measures to protect user data. Your data is only accessible through your account credentials. For full details, see our Privacy Policy.

No. master.restaurant helps you understand and control your numbers daily. Your accountant handles legal, tax, and compliance matters. They work best together.

Most users understand more about their restaurant finances within the first few days. Real improvements depend on consistency, accuracy of entered data, and willingness to act on the numbers.

Yes. You can contact support via email. Community support is available through the optional paid Discord membership.

Yes. The platform is accessible globally and not tied to a specific country or currency.

master.restaurant is a one-time purchase of €499 that includes lifetime access to the course and dashboard. Optional community access is available as a monthly subscription of €5.

Course and dashboard: one-time payment. Community access on Discord: recurring monthly subscription, optional. There are no hidden fees.

We accept major credit and debit cards through secure third-party payment providers. Available payment methods may vary depending on your location.

Prices are displayed according to applicable tax regulations. If VAT or other taxes apply, they will be clearly shown during checkout before you complete your purchase.

One-time purchases are non-refundable, as stated in our Refund Policy. Monthly subscriptions can be cancelled at any time, but we do not refund unused time from the current billing period.

Yes. You can cancel your monthly subscription at any time. After cancellation, you will retain access until the end of the current billing period.

You will not be charged again, your community access will end when the current billing period expires, and your course and dashboard access from the one-time purchase remains unaffected.

Course and dashboard access does not expire. Community subscription access remains active only while the subscription is active.

Yes. All payments are processed by trusted third-party payment providers. We do not store your full payment details on our servers.

Yes. You can update your billing information through your account page or by contacting support.

Check your payment method, try again or use a different card, and contact your bank if the issue persists. If you still have problems, contact our support team.

For all payment and billing-related questions, contact support@master.restaurant.

A structured set of video lessons focused on restaurant operations and financial control. It covers how to use the master.restaurant dashboard and how to interpret your numbers in real operating situations.

The course consists of 5 focused video lessons. Each lesson is practical, direct, and applicable to real restaurant operations.

Lessons run between 9 and 13 minutes — about an hour for all five. Most can be watched in a single session and revisited whenever needed.

The course is fully practical. Every lesson is built around decisions you make in daily operations.