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Política de Privacidade e RGPD

Este documento está atualmente disponível apenas em inglês.

Last updated: 9. 9. 2026

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Master.Restaurant website, dashboard, courses, and related services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

master restaurant s.r.o.Bohdíkovská 13, 787 01 ŠumperkCzech republic

privacy@master.restaurant

(“we”, “us”, “our”)

3. What Data We Collect

We only collect data that is necessary to provide and improve our Service.

Personal data may include:

Name

Email address

Account login credentials

Payment and billing information (processed via third-party payment providers)

Communication data (emails, support requests)

Business data may include:

Restaurant financial data entered by the user (revenues, expenses, costs, payroll, etc.)

We do not collect data from your POS system or third-party accounting software unless explicitly stated otherwise.

4. How We Use Your Data

We use your data to:

Provide access to the dashboard and course content

Manage user accounts and authentication

Process payments and subscriptions

Provide customer support

Improve and maintain the Service

Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

Performance of a contract

Your consent (where applicable)

Legal obligations

Legitimate business interests (service improvement, security, fraud prevention)

6. Data Storage and Security

All data is securely stored on our servers and protected using appropriate technical and organizational measures.

Your data is associated with your user account and can be accessed from any device by logging in with your credentials.

7. Data Retention

We retain your personal data only for as long as necessary to:

Provide the Service

Comply with legal requirements

Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.

8. Sharing of Data

We may share data only with trusted third parties who help us operate the Service, such as:

Payment processors

Hosting and infrastructure providers

Analytics and security providers

All third parties are required to comply with applicable data protection laws.

9. Your Rights Under GDPR

If you are located in the European Union, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact us at:privacy@master.restaurant

10. Cookies

We may use cookies and similar technologies to:

Maintain user sessions

Improve website functionality

Analyze usage patterns

You can control cookies through your browser settings.

10.1 Analytics cookies — Microsoft Clarity

We use Microsoft Clarity to understand how visitors use our public pages. Clarity records interactions such as clicks, scrolling and mouse movement, and aggregates them into heatmaps and session replays.

Clarity is loaded only after you accept analytics cookies. If you decline, the Clarity script is never loaded, no request is made to Microsoft, and no Clarity cookie is set.

Clarity is not used on the member dashboard, on account pages, or on any sign-in, registration or password page.

You can change your choice at any time by clearing this site’s data in your browser, which will show the consent banner again.

Microsoft’s handling of this data is described in the Microsoft Privacy Statement at https://privacy.microsoft.com/privacystatement.

11. Third-Party Links

Our Service may contain links to third-party websites.We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.Any changes will be posted on this page with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

privacy@master.restaurant